Blog

  • We’ve got exciting news – BiasharaBot is now TalkLift + Leapfrog Ventures partnership

    felix avatar Felix Cheruiyot on October 2nd, 2018

    BiasharaBot is now TalkLift!

    We created BiasharaBot with the goal of helping small and medium sized businesses to sell on social media in professional way and increase revenue. We have helped more than fifty businesses take over one thousands orders and aid in successful deliveries to their customers.

    During our interaction with our customers ...

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  • How TalkLift integrates with WhatsApp for Business API

    moses avatar Moses Korir on August 21st, 2018

    Early this month, WhatsApp launched WhatsApp Business API which allows businesses to communicate with their customers in a simple, secure and reliable way. It will allow businesses to send information like appointment reminders, shipping info, or event tickets to their customers.

    Opening up of WhatsApp API is a big deal in Africa where WhatsApp ...

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  • How connecting Office 365 with Artificial Intelligence can put you ahead of the competition

    felix avatar Felix Cheruiyot on July 28th, 2018

    Office 365 has found its place in modern business, both small and big have integrated the solution into their day to day operations. Most business use the solution to enhance collaboration among teams, documents management and most important in customer relations.

    The Customer experience team here at TalkLift would like to have a deep ...

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  • What is Omni-channel Customer Experience?

    moses avatar Moses Korir on July 25th, 2018

    Omni-channel experience is a multi-channel approach to sales, marketing and customer service that seeks an integrated and seamless customer experience no matter which channel the customer uses to reach out to the business. It also seeks to create a consistent shopping experience whether the customer is shopping online from a desktop or mobile device ...

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  • Five Benefits of having a live chat on your website

    moses avatar Moses Korir on July 23rd, 2018

    Many business spend a lot of resources driving traffic to their website yet end up losing opportunity to convert these potential customers since they lack a chat tool to engage on a one on one chat with the website visitor.

    Some businesses have yet to implement the chat live on their website because they ...

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